Request a repair
Choose your device and describe the issue.
MAX PHONE REPAIR & ACCESSORIES
Same Great Service.
From Anywhere.
Start your mail-in repair request.
Tell us about your device. Our team will confirm eligibility, pricing steps and shipping instructions before you send it.
How Mail-In Repair Works
Confirm the next step
Our team confirms availability or shipping instructions.
Diagnosis & estimate
Review the repair estimate before proceeding.
Collect or receive
Arrange collection or return shipment with your team.
Shipping & Packaging Tips
Prepare your device
- Back up your data where possible.
- Remove SIM cards and personal accessories unless requested.
- Use sturdy packaging and suitable padding.
- Include your repair reference once assigned.
- Wait for confirmed shipping instructions.
Before you ship
Shipping cost, destination, carrier and return arrangements must be confirmed by MAX. This demo does not generate labels.
Start a Request →Common questions
Is shipping free?
Shipping arrangements and costs will be confirmed before you send your device.
When will I get my device back?
We will provide an estimated timeline after assessment.
How do I track my repair?
The demo tracking page illustrates the request status. Live tracking is enabled after operational setup.
Your device. Our attention.
Choose your nearest store or tell us about your device online.